• Call Us: 1800 774 764

Individualised Living Conversations: Working well with Providers Webinar Tuesday 30 April

  • 30 April 2024
  • 06:00pm - 07:30pm
  • Online via Zoom

Register for this free webinar here.

Supporting a person to live in their own home requires a different approach to service delivery. A good working relationship with a service provider can be the key to a successful individualised living arrangement. Supporting a person to live in their own home requires a different approach to service delivery. A good working relationship with a service provider can be the key to a successful individualised living arrangement. 

For many service providers this represents a shift in the way they work with people with disability and their families.  

The right working relationship with service providers requires intentional thinking and action on the part of the person with disability, their family, and a commitment from the service provider to work “one person at a time” and share power.

In this webinar, Margaret Ward (parent to Mena who lived in her own home for 11 years) and Leanne Pearman (CEO Australian Inclusion Group / WA  Individualised Services), will discuss:

  • Innovations in services promoting individual choice and control 
  • How service providers can empower individuals / families to recruit, train, and oversee support staff; and implement personalised living arrangements
  • Self managing and directly engaging supports 
  • Establishing a mutual understanding of provider responsibilities, individual/family/circle responsibilities, and the necessary flexibility
  • The significance of service providers' culture, values, and principles; and indicators to watch for. 

margaret wardMargaret Ward
Margaret raised her daughter Mena, who had multiple disabilities, to believe she could have a life like her brother and sister. In her short life (she died at the age of 30), she went to a regular school, worked in open employment and lived in her own home for 11 years. She showed others what was possible with a strong and positive vision of a good life, and a family who is willing to break with tradition.

Mena’s legacy lives on through the many people with disability and their families who met her and saw what was possible. Mena was able to stay in her own home to the end of her life with the help of creative professionals, paid support-workers and her circle of family and friends.

As part of that legacy, Margaret worked with over 50 people with disability families and support workers to develop the Seven Steps to Self Direction. People across Australia now use this resource to bring their teams together in right relationship, to build good lives for people with disability.

leanne pearmanLeanne Pearman

Leanne is CEO of the Australian Inclusion Group / WA Individualised Services. She has been involved in the lives of people with disability and their families for more than 30 years. This has enabled her to develop a deep understanding and commitment to people, citizenship, and the importance of community.

Leanne provides  practical advice, mentoring and support building the capacity of people/families particularly around individualised services,  individualised living options and self management. 

For more details: